Support

Last updated October 29, 2026

We are a small company, and a real person answers every message. If something is not working, or you just have a question, here is how to reach us.

How to get help

Email support@linemesh.com. A person will reply, usually within one business day.

What to include

• The email address on your account.
• What you were trying to do, and what happened instead.
• A screenshot, if it helps show the problem.

TermWindow

Sign in to TermWindow at app.termwindow.com. If you have a question about your account, your renewals, or reminders, email support@linemesh.com and we will help.

Billing and refunds

Questions about a charge, a receipt, or a refund? Email us with the email address on your account. Our Refund and Cancellation Policy explains how refunds work.

Cancelling

You can cancel at any time from your account's billing page, or by emailing support@linemesh.com. Cancelling stops the next renewal. Your account stays active until the end of the term you have already paid for.

Privacy and data requests

You can ask us to show you, correct, export, or delete the personal information we hold about you. Email support@linemesh.com and we will respond within 30 days. Our Privacy Policy has the details.

Terms

The agreement for using our products and services is in our Terms of Service.